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Handling of Personal Information

1. Personal Information Definition
Personal information refers to information that can identify a customer, such as the name, address, phone number, email address, date of birth, gender, workplace, family structure, etc., provided by the customer.
 

2. Acquisition of Personal Information
On our website, we may acquire personal information to appropriately provide various services to our customers, within the necessary scope. We will clearly state the purpose of use in advance and acquire the information through proper and fair means. (Please note that if a customer does not provide personal information, we may be unable to appropriately provide certain products or services.)
 

3. Purpose of Using Personal Information
We will use the personal information provided by customers for the following purposes, and will not handle it beyond these purposes:

  • To respond to customer inquiries.

  • To send materials regarding various services requested by customers.

  • To appropriately provide various services requested by customers.

  • To provide useful information about various services handled by our company and its related group companies (customers who do not wish to receive such information can request to stop the information provision).

  • To contact customers when necessary for any reason.

Joint Use of Personal Information within Our Company and Affiliates
Our company and its related group companies may jointly use the personal information provided by customers to offer better services. We may also provide information about various services handled by our company and its related group companies via email or direct mail, but customers who do not wish to receive such information can request to stop the information provision.
 

4. Provision and Disclosure of Personal Information
Our company will not provide or disclose personal information provided by customers to third parties, except in the following cases:

  • If the customer consents to it.

  • If there is a legal request requiring disclosure.

  • If it is necessary to protect someone's life, body, or property.

Additionally, our company may statistically process personal information provided by customers and provide or disclose it as "statistical information," but it will not contain any information that can identify individuals.

Provision and Disclosure to Entrusted Parties
When entrusting a third party with the handling of personal information, we may provide or disclose the necessary personal information to the entrusted party while taking appropriate measures such as imposing a contract obligation to manage personal information, prohibit re-provision, and prevent information leakage.
 

5. Requests for Disclosure, Correction, or Deletion of Personal Information
If a customer requests the disclosure, correction, or deletion of personal information, we will respond promptly within a reasonable range after confirming that the requester is the customer or their representative, following our specified procedures.
 

6. Security Management Measures for Personal Information
We will manage the personal information provided by customers appropriately and strictly, implementing necessary and sufficient security management measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.

  1. Use of Cookies
    Some pages on our website use technology called cookies to reduce the burden on customers and provide a more convenient experience. Cookies are small text files stored on your computer when you visit our website. This helps recognize your computer when you revisit the website, enhancing convenience. No personally identifiable information is stored in the cookies. Most computer browsers are set to accept cookies by default, but you can configure your browser to refuse cookies. However, please note that this may affect the normal functioning of some features of the website.

  2. Links to Other Sites
    Our website includes links to other companies' websites to provide customers with useful information and services. We cannot be held responsible for the handling of personal information on linked websites, so please be aware of this in advance.

  3. Storage Location of Personal Information
    Our website uses Wix, and personal information may be stored in data centers outside of Japan. Please check Wix's Privacy Policy for details: Wix Privacy Policy.
     

7. Amendments to Personal Information Handling
To further protect personal information, we will review and amend our efforts regarding personal information handling as necessary. Amendments to this policy will be posted on our website as needed.
 

8. Contact Information Regarding Personal Information
For opinions or questions regarding the handling of personal information, please contact us at:
 

Koumura Co., Ltd.
Address: 2-32 Tenma-dori, Okazaki City, Aichi 444-0038
Phone: 0564-23-5665

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